🤝 Meet The Builder

Nordic and Spruce led by Matt owner/founder are tiny house builders based in Tennessee, United States. They've built a loyal customer base by focusing on quality craftsmanship and personalized designs. Popular Nordic and Spruce tiny homes include:

• The Weekender

• The Overnighter

• The Studio

The Weekender

The Overnighter

Their attention to detail and commitment to excellence connect with their customers. However, as their business expanded and demand surged, they faced a new set of challenges that threatened to slow their growth.

🤔 The Challenge

• Lack of Detailed Construction Plans: The team's expertise lies in craftsmanship, not drafting. This led to incomplete construction plans, slowing efficiency and causing miscommunications.

• Difficulty Scaling To Fit Demand: As the business expanded and undertook more projects, their system limited them. This resulted in difficulty managing multiple projects and communicating effectively within the team.

• Personalization Challenges: The need for minor changes for personalization adds to the complexity. Without clear documentation and communication channels, these alterations led to increased administrative workload and potential errors.

Traditionally, the team at Nordic and Spruce relied on their expert building background rather than detailed construction plans. As they work from a library of 3 base designs, their system was repetitive and easily executed. While this approach worked initially, a surge in build spots and changes to designs required a more efficient system.

As demand grew and their annual build spots increased to 30-40 tiny homes, their old method wasn't enough. To meet customer needs and grow their business, finding a system to align with their workflow and values was essential. They quickly realized they needed better plans to make their process smoother and communicate better with their team.

"It's important to us that we provide an excellent experience to our customers. We focus on high quality craftsmanship and want to reflect this in our sales and design process. Our customers deserve the best value possible for their investment."

Before using 3D Tiny House Designer, the team relied on basic documentation with one page of floor plans and elevations. Without much detail for the builders to go off, this required:

• A lot of back and forth between the builders and the customer.

• A lot of admin work to keep up with the changes.

• Increased workload.

💡 The Solution

Jeff, the head of sales, tried 3D Tiny House Designer and discovered the ease of use and simplicity of the software. Jeff quickly mastered the software thanks to its intuitive interface and comprehensive online tutorials. In just two weeks, he replicated their three base templates in stunning 3D detail.

"I never want to go back to what I was doing."

With the Generate Plans tool, they realised how quickly their sales and building workflow would improve with proper documentation. And the best part? The team doesn't need to do any drafting. They can simply click a button and detailed plans are ready in less than a minute.

"Your software helps make my process more professional. My clients are very impressed with the generated plans. The intuitive plan set is fantastic to show my clients. It's just nice to automatically have things where I would logically expect them to be.

Now with 3D Tiny House Designer, the team can manage each project with ease. The precise plans provide clients with a clear picture of their future tiny home, before construction begins.

This visual clarity not only makes their clients happy but also helps improve internal workflow. Fast changes allow the team to make even faster decisions, leading to quicker deal closures.

🏆 The Results

By transitioning from basic drawings to detailed, generated plans, they've slashed planning time from days to mere minutes. With the added detail, they've reduced delays and miscommunications from ~2 weeks per project to just a few minutes of conversation.

With fewer internal communications, it has eased the workload. This allows them to spend more time and energy delivering outstanding craftsmanship and a personalized service to their clients.